Before Return To Hello Molly’s Knows This Best Things ? [2024]

Hello Molly’s Return Policy Overview

Under Hello Molly’s return policy, clients can send back merchandise for store credit within 30 days of receiving their order. Items must be undamaged, unworn, and have all tags intact to qualify. However, unless they are defective, some items—such as swimwear, lingerie, earrings, cosmetics, and final sale items—cannot be returned. Customers can begin a return by logging into their Hello Molly account, choosing the item or items they want to return from their order history, and then following the guidelines that are provided. After the return is completed, an email with a store credit will be sent.

Customers should use the sizing chart before purchasing as Hello Molly does not provide returns for changes of mind or improper sizing. Customers can get help from Hello Molly’s customer support staff with any queries or worries about returns.

Hello Molly’s Return Policy

Condition of Returned Items

1. The items need to be in their original condition, unworn, and unwashed.
2. The objects must have all tags and labels fastened to them.
3. No evidence of wear or damage may be seen on the items.
4. Returning shoes in their original package and box is required.
5. Hygiene stickers on swimwear and intimate clothing must remain intact.
6. Returning accessories in their original packing is required.
7. Beauty and cosmetic goods need to be unused and unopened.

Timeframe for Returns

• After receiving the order, returns must be initiated within 30 days.
• To guarantee that the things are received within the 30-day term, Hello Molly advises returning them as soon as possible.
• Returns after 30 days might not be allowed unless the goods are defective or protected by Hello Molly’s guarantee.
• Customers have enough time to check their purchases during the 30-day return window and determine whether to keep them or return them for a store credit.

Non-Returnable Items

• Swimwear: Unless it is defective, swimwear cannot be returned for hygienic reasons.
• Lingerie: For hygienic reasons, lingerie is non-refundable, just like swimwear.
• Earrings: We are unable to accept returns or exchanges for hygienic concerns.
• Cosmetics: Beauty items and cosmetics that have been opened or used cannot be returned.
• Final Sale anything: There are no refunds or returns for anything designated as a final sale.
• modified or Personalized Items: Unless they are defective, items that have been modified or personalized cannot be returned.
• Items Not in Original packing: To qualify for a return, items must be returned in their original packing.

Initiating a Return

Customers can check their order history by logging into their account on the This brand’s website and initiating a return. From there, customers can decide the item or items they want to return and finish the return process by following the guidelines given. Consumers will be prompted to specify whether they would prefer store credit or a refund when making a return.

Customers will receive additional information on how to return the item(s) after submitting a return request. It is crucial to remember that, unless the item is defective or wrong, the customer is responsible for paying the return shipping expenses.

Return Shipping and Restocking Fees

Unless the item is defective or wrong, the client is responsible for paying the return shipping expenses.

• Restocking costs are not assessed on returns to Hello Molly.
• Hello Molly will give you a pre-paid return mailing label if an item is defective or shipped incorrectly.
• It is recommended that customers return items using a trackable shipping method because Hello Molly cannot be
• held accountable for misplaced or damaged packages.
• Hello Molly will provide a store credit for the returned item(s) less any shipping costs incurred after the return is received and processed.

Refund Process

1. When an item is returned, This brand offers shop credit that may be used to buy another item on their website.
2. For changes of heart or improper sizing, there are no refunds to the original payment method available.
3. Refunds to the original payment method are available to consumers if an item is defective or inaccurate.
4. Refunds are processed within a few business days after the returned item is received and inspected by Hello Molly.
5. Email notifications are sent to customers as soon as their refund is completed.
6. The refund amount will be for the price of the returned item(s) minus any applicable shipping fees

Tips for Successful Returns

• Maintain Items in Original Condition: Make sure all clothing is new, unwashed, and tag-attached.
• Employ Secure Packaging: To avoid damage upon return, use either the original or secure packaging.
• Include Any Necessary Documentation: Attach the papers that Hello Molly sent you or the return authorization form.
• Use Trackable Shipping: Make sure to ship using a trackable method, and don’t lose the tracking number.
• Upon receipt, examine the items: Upon receipt, inspect the materials, and report any problems right once.
• Observe the Return Guidelines: Pay close attention to Hello Molly’s return guidelines to prevent any delays.
• Recognize deadlines: Start your return as soon as possible to fulfill Hello Molly’s return deadline.

Customer Service Contact

Customers can get in touch with This brand’s customer support staff with any queries or worries they may have about returns. When it comes to starting a return, comprehending the return policy, and handling any problems with returned goods, the customer support staff can help.

Consumers can email This brand’s customer support or use the website’s contact form to get in touch with them. Furthermore, Hello Molly’s website might feature a FAQ section that answers frequently asked questions about returns.

Policy Updates

Now and then, This brand may modify its return policy. Before starting a return, customers are urged to check the Hello Molly website’s return policy. The website will be updated with any modifications or revisions to the policy. To guarantee a seamless and fruitful return process, clients must remain aware of the return policy.

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FAQS:

How much time do I have to send something back to Hello Molly?

You can contact Hello Molly to start a return within 30 days of the day you receive your order.

I want to return some swimsuits or underwear to Hello Molly.

Unless they are defective, swimwear and lingerie cannot be returned for hygienic reasons.

How can I contact Hello Molly to start a return?

To begin a return, go into your Hello Molly account, navigate to your order history, pick the item or items you want to return, and then adhere to the guidelines given.

Does Hello Molly provide returns with a refund?

Hello, Molly accepts returns and gives shop credit that can be applied to the purchase of another item on their website. For changes of heart or improper sizing, there are no refunds to the original payment method available.